Need Allen Sports Deluxe 3-Bike Hitch Mount Rack (1.25 or 2-Inch Receiver)

I selected Amazon because they had what I wanted Allen Sports Deluxe 3-Bike Hitch Mount Rack (1.25 or 2-Inch Receiver) at one of the lowest prices listed on NEXTAG. They called the next day to get some information which I gave and they said everything was good. Five minutes later I got an email saying my order was canceled. I waited until that evening to get a confirmation that it actually had gone through but no acknowledgment came. So, I order Allen Sports Deluxe 3-Bike Hitch Mount Rack (1.25 or 2-Inch Receiver) from PC Nation which gave me free overnight shipping at 1 cent less.
The next morning I got shipping confirmations from both store and cancellation was impossible. I emailed BD to tell them what happened and that I was returning their Allen Sports Deluxe 3-Bike Hitch Mount Rack (1.25 or 2-Inch Receiver) and expected a full refund. They received the pkg on 06/03 which was on a Wednesday but said it would be 3-5 days before I received my refund. Sixteen days with my money. You'd think a business would want to go the extra mile to lessen a bad experience but they stuck with their protocol. No "let's make this up to you in some way" Nothing.
OK, it turns out I was wrong. Amazon does care about its customer service. I was contacted by the manager,and not only did he seek out how I'd been affected by the ordeal, but had already taken steps to make things up to me, and invited me to ask for him personally when I made future purchases...and I will.

Allen Sports Deluxe 3-Bike Hitch Mount Rack (1.25 or 2-Inch Receiver) - Votes:
4.0 out of 5 based on 35 ratings

Deals Allen Sports Deluxe 3-Bike Hitch Mount Rack (1.25 or 2-Inch Receiver)

Deluxe three bike carrier for one one/4" or two" hitchCarry your bicycles as securely as achievable and avoid the hassles of piled bikes or higher threshold rooftop mounts, with the Allen Deluxe 3-Bike Hitch Mount Rack. Fitting autos with a one.twenty five or 2-inch trailer hitch, the Allen Deluxe Hitch Mount Rack is both easy to run and tremendous secure for your bikes. Created out of steel with a durable black powder complete and with Allen's patented tie downs that hold bikes from bumping, the rack is constructed to very last and is backed by a life time guarantee from Allen. The Allen rack boasts a patented tie-down program and individually cradles up to 3 bikes in the sixteen-inch have arms. As effortless to install as it is to use, the rack sets up in significantly less than five minutes with a no-wobble bolt that retains it nevertheless inside of the hitch. When the rack is not in use, the carry arms speedily fall out of the way and fold down flat with a patented one pin mechanism and the rack tilts up to let simple obtain to the carry gate. Spec

• three-bicycle rack suits vehicles with either a one.25 or 2-inch trailer hitch
• sixteen-inch lengthy carry arms independently safe bicycles with Allen's patented tie-down technique
• Folding carry arms speedily drop out of the way when rack is not in use
• Rack sets up and installs in less than five minutes
• Durable steel building with black powder coat end Life span warranty

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