I received a call from a manager at Amazon where we spoke about an issue I had with receiving a 9191 BLACK MECHANICS TOOL BAG 11 X 7 X 6 where ultimately I had to pick 9191 BLACK MECHANICS TOOL BAG 11 X 7 X 6 up at a FedEx distribution center, when I could not arrange to have it delivered there for my pick up. He did acknowledge that I had a right to be upset and that mistakes were made in dealing with this situation. A significant amount of integrity was displayed by these actions and also an offer for amends in the future. I will be following up with an email to be passed onto their CEO on how to adjust their shipping process to allow some more flexibility and still protect from fraud.
Prime 9191 BLACK MECHANICS TOOL BAG 11 X 7 X 6
G.I. STYLE11" x seven" x 6"HW COTTON CANVAS
- G.I. Type
- 11" x 7" x 6"
- HW COTTON CANVAS
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