I selected Amazon because they had what I wanted ACDelco 214-2149 Professional Vapor Canister Purge Solenoid at one of the lowest prices listed on NEXTAG. They called the next day to get some information which I gave and they said everything was good. Five minutes later I got an email saying my order was canceled. I waited until that evening to get a confirmation that it actually had gone through but no acknowledgment came. So, I order ACDelco 214-2149 Professional Vapor Canister Purge Solenoid from PC Nation which gave me free overnight shipping at 1 cent less.
The next morning I got shipping confirmations from both store and cancellation was impossible. I emailed BD to tell them what happened and that I was returning their ACDelco 214-2149 Professional Vapor Canister Purge Solenoid and expected a full refund. They received the pkg on 06/03 which was on a Wednesday but said it would be 3-5 days before I received my refund. Sixteen days with my money. You'd think a business would want to go the extra mile to lessen a bad experience but they stuck with their protocol. No "let's make this up to you in some way" Nothing.
OK, it turns out I was wrong. Amazon does care about its customer service. I was contacted by the manager,and not only did he seek out how I'd been affected by the ordeal, but had already taken steps to make things up to me, and invited me to ask for him personally when I made future purchases...and I will.
Amazing ACDelco 214-2149 Professional Vapor Canister Purge Solenoid
When your automobile wants to run in tip best sort – whether or not to pass a point out emissions take a look at, or just to do the greatest for the setting – you want ACDelco in your corner! Our Skilled lineup of Oxygen Sensors, Remanufactured Mass Airflow Sensors and Management Modules will assist your car operate as efficiently and cleanly as attainable. Trust ACDelco to assist your motor vehicle run clear and inexperienced! This solenoid is made and made to match the type, in shape, and function of the Authentic Products (OE) solenoid for reliable operation. ACDelco is an OE supplier and has the expertise engineering and production factors that achieve the highest top quality specifications essential by motor vehicle producers. For your security, this higher top quality canister solenoid is supplied with a 12-month/twelve,000-Mile Minimal Guarantee. AC Delco is a parts and services division of Basic Motors. The organization has been in the automotive industr
- Designed and manufactured to match the type, in shape, and function of the Authentic Equipment (OE) solenoid for reliable operation and simplicity of set up
- 12-month/12,000-Mile Constrained Guarantee
- ACDelco is an Authentic Gear (OE) provider and has the knowledge engineering and production components that obtain the highest high quality standards needed by vehicle makers
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